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How we protect your privacy and account

Your account details, payment history and personal information stay secure within sbobetmain login.

Data encrypted at loginPayment info handled separatelyYour withdrawal requests verifiedSupport available 24/7
sbobetmain login How we protect your privacy and account
GET HELP NOW

How to contact us about your privacy

Email Support Send privacy requests, data access forms and account queries to [email protected]. Our team responds within 24 hours during business days.
Live Chat Open the chat widget in your account lobby on desktop or mobile. Available 24/7 for urgent privacy concerns and account access requests.
Account Settings View and update your registered email, phone and address in the Security tab. Changes take effect immediately for future transactions.
HOW WE OPERATE

The privacy and security practices behind your account

Encrypted Transactions

Every deposit via DANA, OVO, GoPay or QRIS and every withdrawal request is encrypted end-to-end. Your payment credentials never appear in our logs.

Cookie Transparency

We use session cookies to keep you logged in and functional cookies to remember your game preferences. No tracking cookies sold to advertisers.

Data Retention

Account data is kept for five years after you close your account, where local law permits. You may request deletion of certain personal details anytime.

Payment Separation

Your DANA, OVO, GoPay and QRIS details are processed through secure payment gateways, not stored directly on our servers.

Third-Party Access

We share your data only with payment processors and legally required authorities. Never with marketing firms or data brokers.

Policy Updates

Changes to this privacy policy are posted here with 30 days' notice. Continue using your account after that date means you accept the new terms.

Privacy and your account — answers to your questions

We collect your full name, date of birth, email address, phone number, home address and payment method details. Players in Makassar and across Indonesia provide the same information. This data is used for identity verification, withdrawal processing and account security.

Where local law permits, we retain your account records, transaction history and personal information for five years after closure. You may request deletion of certain details within that window by contacting [email protected].

No. Payment credentials are processed through secure third-party gateways and never stored directly on our systems. We only keep records that your deposit cleared, the amount and the date — not your payment method credentials.

Yes. Email [email protected] with 'Data Access Request' in the subject line. Include your account username. We will provide a full export of your personal data within 14 days.

No. Your personal data is never sold, rented or shared with marketing companies or data brokers. We share information only with payment processors and where legally required by local authorities.

Your password is encrypted and never visible to our staff. We use two-factor authentication on withdrawal requests. Your login is encrypted end-to-end, and we monitor for unusual account activity 24/7.

We use session cookies to keep you logged in and functional cookies for game preferences. Disabling these may prevent login or affect gameplay. We do not use tracking or advertising cookies.